Supply Chain Planning Services - Overview

Our Supply Chain Planning services offer your business the invaluable insights and expert guidance required for navigating various aspects of supply chain management, including sales and operations planning, integrated business planning, demand-driven decision-making, demand management, supply planning, inventory optimization, and managed services.

Sales and Operations Planning (S&OP) and Integrated Business Planning (IBP)

In an era marked by rapid technological advancements, the abundance of data has become less concerning than the ability to translate it into actionable insights that drive business decisions and strategies.

S&OP and IBP serve as crucial process enablers, providing essential insights to management teams across various business functions. Our experienced team possesses the skills, tools, and frameworks necessary to implement transformative programs for businesses, including: 

  • Scenario modeling, financial impact assessment, customer service, and cost analysis.
  • Gap analysis and scenario modeling to address high-risk issues.
  • Review of the operating model.
  • Development of comprehensive reporting and C-suite dashboard solutions.

We foster meaningful discussions based on facts and insights, empowering management teams to make informed and impactful business decisions. Our approach caters to key C-suite stakeholders, including CEOs, CFOs, and COOs, to drive enhanced results, financial reconciliation, and resource optimization.

Demand-Driven Decision Making


Demand-driven decision-making represents an evolving and effective approach to supply chain planning and execution. As Australia's leading practitioners in demand-driven methodologies, we offer practical solutions to businesses grappling with supply chain and commercial challenges across their operations.

We specialize in addressing environments susceptible to demand and supply volatility, shifting away from traditional push-based replenishment models towards pull-based, sales order-driven strategies. This change is necessitated by the volatile, uncertain, complex, and ambiguous (VUCA) nature of today's supply chains.
The success of demand-driven supply chains hinges on comprehensive enterprise-wide transformation projects, including:

  • Adoption of a new demand-driven operational model.
  • Implementation of demand-driven software systems (DDMRP).
  • Redesigning planning processes, roles, and responsibilities.
  • Realignment of demand-driven metrics.
  • Delivery of certified training from Demand Driven Institute™ (DDI).
  • Strategic planning realignment to embrace the latest Adaptive S&OP approach.

Demand Management

A strong understanding of a business's sales objectives and a clear picture of projected sales are essential components in preventing resource waste and ensuring superior customer service.

With years of experience, we assist businesses in gaining a comprehensive understanding of their demand landscape and enhancing their demand management processes, systems, and governance.

Supply Planning

Balancing increased customer demands with tight turnaround times while managing internal cost and capacity pressures can be a daunting task for businesses. Our team has consistently resolved these challenges by:
  • Formulating strategies to mitigate the bullwhip effect.
  • Establishing clear cost and service performance indicators.
  • Seamless integration with core service schedules.
  • Promoting robust collaboration across supply functions.
  • Ensuring metric alignment with balanced scorecards.
  • Conducting policy reviews, optimization, and comprehensive establishment.
  • Prioritizing supplier integration and supply management through technology, process, and change management.

Inventory Optimisation

The classification of inventory as either an asset or a liability remains a critical question for many businesses. A quick financial review often reveals inventory as the primary working capital bottleneck.

We strive to restore inventory to its rightful status as an asset by meeting customer service expectations and providing a strong foundation for market expansion. This involves the utilization of various tools and techniques, such as:

  • Conducting rapid inventory health checks to identify quick wins and medium-term strategies.
  • Conducting comprehensive end-to-end diagnostics to ensure inventory right-sizing across all echelons.
  • Developing and aligning inventory policies to support business and supply chain strategies effectively.
  • Modeling alternative scenarios against service expectations and cost, determining the ideal level for growth.
  • Performing root-cause analysis to identify key drivers of excess inventory and developing action plans to address them.
  • Realigning performance metrics to establish early warning signs and clear benchmarks to prevent performance regression.

Managed Services

Leveraging a robust technology foundation and a globally integrated system, we assist businesses in finding sustainable and cost-effective managed service models. Whether it involves embedding full-time resources within planning functions or completely offshoring specific functions to subject matter experts, our expertise encompasses:

  • Overseeing demand and supply planning functions through resource augmentation roles.
  • Leading executive S&OP meetings.
  • Assisting clients in offshoring their entire planning functions to highly skilled delivery centers abroad.
  • Providing remote inventory management services.
  • Delivering advanced analytics and reporting platforms and insights.
  • Transforming master and planning data management through proprietary.

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