Supply Chain Strategy Services

Key Capabilities

Strategy and Operating Model Design

When it comes to transforming a business's supply chain, a pivotal initial step involves translating business strategy and organizational objectives into a supply chain strategy. Subsequently, designing a model to execute that strategy is essential.

Our team of supply chain experts brings extensive industry experience and consulting expertise to assist businesses in developing and implementing sustainable strategies and supply chain operating models.

We adopt a customer-centric approach, leveraging design thinking and strategic scenario planning to align business strategies with the interests of shareholders, customers, suppliers, and employees.

We acknowledge the challenges associated with translating strategic planning into a series of initiatives that yield results in line with strategic objectives. Therefore, we collaborate with businesses to identify risks and devise change management strategies aimed at enhancing the effectiveness of these changes. Importantly, our dedicated team is fully committed to supporting businesses from the planning phase through to implementation.

Supply Network Design and Optimisation

The efficiency of the supply chain network is paramount in meeting customer expectations, managing operating costs effectively, and optimizing working capital. Given the increasing demands of consumers in terms of product range, quality, lead times, returns, and visibility, we assist businesses in formulating a strategy encompassing:

Determining manufacturing locations.
Assessing inventory requirements and optimal storage locations.
Identifying the number and placement of warehouses and distribution centers.
Evaluating the level of automation needed for manufacturing and distribution facilities.
Planning phased investments.
Developing comprehensive business cases, including NPV and return on investment.

Our advanced network modeling techniques are tailored to align with specific business needs, facilitating both quantitative and qualitative assessments across various network scenarios.

Upon completion of the study, our clients receive a fully-fledged business case ready for board approval.

Supply Chain Diagnostics

Our supply chain diagnostics involve an in-depth analysis of a business's existing supply chain performance and capabilities. We identify and quantify opportunities for improvement while providing practical roadmaps and business cases.

We employ a wide array of assessment tools and benchmarks to swiftly deliver insights that assist businesses in enhancing their performance.

Cost-to-Serve Analysis

Understanding the cost-to-serve is often a challenge for businesses. This involves identifying which customers are profitable, which product SKUs are unprofitable, and which sales channels generate the most profitability.

Our cost-to-serve analysis enables businesses to gain insights into costs, profitability, and return on net assets (RONA) at a granular level. This knowledge is invaluable for making informed decisions related to investments, marketing, pricing, supply chain management, sourcing, manufacturing, and commercial operations.

Our tool attributes all costs, including those beyond the supply chain, along with revenues and assets, based on the true cost of underlying activities. This information is visually presented in 'Tableau' for easy consumption by businesses.

Merger and Acquisition Support

We offer support to private equity firms as they evaluate target acquisitions, formulate improvement plans, execute these plans, and eventually exit the investment.

Our assistance covers the following stages:

Due diligence: We assess the value of acquisition targets based on our extensive supply chain and procurement expertise, supported by comprehensive cost and operational benchmarks.
Improvement plans: We develop and support the execution of plans aimed at enhancing customer service, reducing cost of goods sold (COGS), and improving working capital efficiency to increase the value of the acquired business.
Exit: We identify unrealized supply chain value within businesses, enabling them to maximize their value upon exit.

Route to Market

Businesses have various methods of delivering products to the market, including distributors, wholesalers, and direct-to-customer approaches. Success hinges on how businesses segment their target market and provide tailored services to meet the needs of each segment.

Determining the most effective route to market involves considering numerous factors such as cost, risk, compliance, speed, responsiveness, customer experience, ethics, and sustainability. These factors are influenced by geographical, regulatory, commercial, technological, environmental, and social constraints.

We reconcile customer requirements with strategic objectives, aligning with various constraints to develop the most efficient route to market strategy for businesses.

Outsourcing Advice

A significant number of global businesses choose to outsource various aspects of their supply chain, including procurement, manufacturing, warehousing, transportation, planning, and reporting.

Developing and implementing an outsourcing strategy is critical for success, but it can also expose businesses to various risks. Our outsourcing specialists unlock substantial value in the supply chain by identifying non-core activities and outsourcing them to suitable service providers.

Our outsourcing specialists unlock significant value in the supply chain through identification of non-core activities and sourcing them to appropriate service providers.

Our internal business process management division provides support for supply chain and procurement operations and technology through a blend of onshore and offshore delivery models.

Visit our Supply Chain Services page